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Leah de Vries Leah de Vries

Early Childhood Parenting Support – Call Quality Instrument (ECPS-CQI)

The ECPS-CQI instrument was developed in English by Anaga Ramachandranm, Dalia Al Ogaily, Kate Schwartz, Joyce Rafla and Hirokazu Yoshikawa and used to measure the quality of interactions during a phone call with a parent or caregiver. The instrument assesses the domains of relationship with family, responsiveness to family strength, needs, and culture, facilitation of caregiver-child interaction, and active listening. The ECPS-CQI tool has shown promising evidence for reliability and validity, and with caution, it can be used for intended purposes with similar samples/contexts.

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